Copyright © 2021 SynapseChat
Pricing
SynapseChat's pricing scales with your business needs. Get started for free and upgrade as you grow.
For small or personal websites
Perfect for growing teams
For established businesses
For large organizations
AI Phone Agent + Pro Website Chatbot
Advanced AI Phone Agent + Business Website Chatbot
Find the SynapseChat plan that's right for your business needs.
| Features | Basic | Pro | Business | Enterprise | Voice Pro | Voice Business |
|---|---|---|---|---|---|---|
| General Features | ||||||
| AI responses/credits | 500/mo | 2,500/mo | 7,500/mo | 50,000+/mo | 2,500/mo | 7,500/mo |
| Training files | 15 | 25 | 50 | Unlimited | 25 | 50 |
| Training webpages | 25 | 50 | 100 | Unlimited | 50 | 100 |
| Voice Features | ||||||
| Twilio Minutes | Not included | Not included | Not included | Custom | 500/mo | 1,500/mo |
| Dedicated Phone Number | No | No | No | Yes | Yes | Yes |
| Advanced Voice AI Features | No | No | No | Custom | Yes | Yes + Analytics |
| Call Recording & Transcription | No | No | No | Yes | Yes | Yes |
| Voice Analytics | No | No | No | Advanced | Basic | Advanced |
| Multi-language Voice Support | No | No | No | Yes | Yes | Yes |
| Voice Agent Customization | No | No | No | Full Custom | Standard | Advanced |
| Call Routing & IVR | No | No | No | Yes | Basic | Advanced |
| Overage Pricing | N/A | N/A | N/A | Custom | Yes | Yes |
| Chat Widget Features | ||||||
| Widget customization | Basic | Advanced | Full | Custom | Advanced | Full |
| Mobile optimization | Yes | Yes | Yes | Yes | Yes | Yes |
| Custom branding | No | Yes | Yes | Yes | Yes | Yes |
| Custom chat triggers | No | Yes | Yes | Yes | Yes | Yes |
| Widget positioning | Fixed | Customizable | Customizable | Fully custom | Customizable | Customizable |
| Lead Generation | ||||||
| Lead capture | No | Simple | Advanced | Enterprise-grade | Simple | Advanced |
| CRM integration | No | No | HubSpot | Custom CRMs | No | HubSpot |
| Calendar integration | No | Google, Calendly | Google, Calendly, others | Custom Calendar | Google, Calendly | Google, Calendly, others |
| Lead qualification | No | Basic | Advanced | Custom workflows | Basic | Advanced |
| Analytics & Support | ||||||
| Usage analytics | Basic | Standard | Advanced | Enterprise | Standard + Voice | Advanced + Voice |
| Customer support | Priority Email | Email & Phone | Dedicated Support | Priority Email | Email & Phone | |
| SLA | No | No | Standard | Custom | No | Standard |
| White-Label | No | Yes | Yes | Yes | Yes | Yes |
| Number of Agents/Chatbots | 1 | 1 | Up to 5 | Custom | 1 Voice + 1 Chat | Up to 5 Combined |